Turn the Entire Social Web into your Lead Database with Social Listening & Social Prospecting
Identify new prospects outside of your established audience using social activity criteria (e.g. users who are engaging with competitors’ brands, discussing specific topics, or who are taking actions that indicate buyer’s intent) and automatically add these individuals to the Social Profile database, effectively making the entire social web your marketing database.
- Create and manage keyword monitors that listen for conversations across all social channels
- Automatically capture conversations and profiles to store in the social profiles database
- Listen for any conversations over a specified period of time
- Identify customer service issues immediately before they become larger issues